In the dynamic landscape of retail marketing, staying ahead often requires a delicate balance between innovation and efficiency. With the rise of content and creative automation, retail companies are discovering new ways to streamline their processes while maintaining the creative spark in promotions that attract customers. Let's delve into what content automation and creative automation entail and explore some valuable tips for retail businesses looking to leverage these technologies effectively.


Understanding Content Automation

Content automation involves the use of technology to generate, manage, and distribute content across various channels. This is usually done by processing data through business ruling to create specific desired output, for many different channels. For retailers this can include product descriptions, promotional pricing, promotional mechanisms, product images, and other related assets. By automating these processes with smart business logic, retail companies can save time and resources while ensuring consistency and scalability in their shopper marketing output.

Benefits of Content Automation for Retail:

  • Brand consistency: Automated content generation ensures that brand messaging remains consistent across all content types, channels and regional variants.
  • Efficiency: By automating repetitive tasks,  (DTP) designers or agencies can free up time to focus on more creative initiatives.
  • Scalability: As retail businesses grow, content automation allows them to scale their marketing execution without exponentially increasing their team. Creating promotional content for the increasing number of channels would otherwise become very expensive.
  • Personalization: Advanced automation tools can create data-driven variants based on customer segment data to deliver (hyper)personalized content, enhancing the shopper marketing experience.

Find out how retailers like AS Watson Health & Beauty and SPAR Supermarkets improve efficiency and time-to-market with content automation.

Exploring Creative Automation

Creative automation goes beyond rule-based content to encompass the AI-assisted creation and customization of visual assets such as images, text, videos, and graphics. This technology enables retailers to produce either generative AI-content based on prompt inputs or customize specific assets based on a machine-learning model. This can be used to create a better layout, fill backgrounds automatically or provide specific creative suggestions. But it will not ensure benefits like brand consistency or scalability regarding specific promotional data-driven content.

Benefits of Creative Automation and Generative-AI:

  • Speed: Creative automation tools expedite the design process for agencies and design staff, enabling retailers to create compelling visual content quickly.
  • Cost-Effectiveness: By (partly) automating the design thinking process, retailers can reduce the need for outsourcing or hiring additional creatives, resulting in cost savings.
  • Time-to-market: Having the ability to create more creative visuals faster in combination with content automation, gives retailers an edge to get content published faster.
  • Adaptability: Retailers can easily customize and regenerate visual assets for different marketing campaigns, promotions, or target demographics, enhancing relevance and engagement.

Tips for Retail Companies

  • Invest in the Right Tools: Choose content and creative automation platforms that align with your specific needs and goals. Look for solutions that offer intuitive interfaces, robust customization options for your specific use case, and integration capabilities with your existing systems. Automating retail marketing content should go hand-in-hand with promotional and product data systems.
  • Standardize: Make your creative toolbox scalable. Create reusable assets. You can do this in the form of setting up design systems or multiple libraries of content elements that you can tweak, fine-tune and reuse across multiple channels, for both digital and print.
  • Prioritize Quality: While automation can expedite the content creation process, never compromise on quality. Ensure that your automated content and visuals uphold your brand standards and resonate with your target audience. Creative automation will give you scale in visual output, but combining this with data-driven content automation will ensure quality and consistency.
  • Embrace Personalization: Leverage automation technologies to deliver personalized experiences to your shoppers. Use available promotions or CRM data to segment your audience and tailor content and visuals accordingly, increasing engagement and conversions.
  • Monitor and Iterate: Continuously monitor the performance of your automated content and creative assets. Analyze metrics such as time-to-market, engagement rates,, and conversion rates to identify areas for improvement and refine your strategies accordingly.
  • Stay Creative: Despite the automation aspect, creativity remains paramount in retail shopper marketing. Encourage your marketing team to brainstorm innovative ideas and experiment with new approaches. Repetitive work is done by automation, but the creative base is all the more important.

In conclusion, content and creative automation present significant opportunities for retailers to scale up their marketing output, streamline promotional processes, and drive top-line growth. By understanding the principles of content automation and creative automation, retailers can effectively leverage these technologies to stay competitive in today’s fast-paced online+offline marketing landscape.


About the author
Simon Windt

Simon Windt

Simon started out in ecommerce software development but soon found his passion in entrepreneurship. He successfully founded multiple tech startups and sold digital agency mediaBunker to CMN Group. He then co-founded spinoff company Relayter to solve the complex issues that come with large retail marketing content productions. Going from large datasets from multiple sources to automatic layout and design. His mission is to redefine and simplify how large retailers operate their marketing content execution.

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