Relayter achieves ISO 27001 certification - strengthening our security promise

ISO 27001:2022 is an internationally recognized standard for information security management systems (ISMS). It provides a framework for identifying, managing, and mitigating security risks through a systematic approach. The certification process requires organizations to implement a set of security controls, conduct risk assessments, and establish continuous monitoring and improvement mechanisms.

Cloud-native software platforms rely on distributed computing, containerization, and microservices to deliver scalable and efficient services. While these technologies offer flexibility and performance benefits, they also introduce unique security challenges. ISO 27001 certification helps cloud-native platforms:

• Enhance Data Security: Ensuring confidentiality, integrity, and availability of data through robust security measures.
• Build Customer Trust: Demonstrating a commitment to protecting customer data, which is crucial for client confidence and regulatory compliance.
• Reduce Risk: Identifying and mitigating security vulnerabilities proactively.
• Meet Compliance Requirements: Aligning with global regulatory frameworks such as GDPR, HIPAA, and SOC 2.

Retailers handle vast amounts of data, including commercial sensitive pricing or product information, personal consumer data, and transactional histories. Partnering with ISO 27001 certified software providers offers several benefits:

• Regulatory Compliance: Retailers must comply with strict data protection laws such as GDPR and PCI DSS. Working with certified vendors ensures alignment with these regulations.
• Data Breach Prevention: With cyber threats on the rise, certified software providers implement stringent security controls to mitigate these risks.
• Customer Trust & Brand Reputation: Consumers are more likely to shop with retailers that prioritize data security and safety, reducing the risk of reputational damage from breaches.
• Operational Continuity: Secure and compliant software minimizes downtime and disruptions caused by cyber incidents, ensuring smooth and more profitable business operations.

On the 26th of November 2024 Relayter achieved ISO/IEC 27001:2022 certification under certificate number 972450.001 from Decrypt Compliance. Obtaining this ISO 27001 certificate was a rigorous process that took several months and included key steps such as:

1. Risk Assessment & Management: Identifying potential security threats and implementing risk mitigation strategies.
2. Implementation of Security Controls: Deploying technical and organizational measures, such as access controls, encryption, and incident response protocols.
3. Internal Audits: Regular assessments to ensure compliance with ISO 27001 requirements.
4. External Audit & Certification: An accredited certification body conducts an independent audit to verify adherence to the standard.
5. Continuous Improvement: Maintaining and improving the ISMS to address evolving security threats.

Furthermore, as we believe in providing best-in-class automation software just as much as using it ourselves, Relayter has automated its ISMS with monitoring software from Scytale. This gives us the ability to continuously track possible failures points such as critical employee access, device management and various key-vendor integrations. We believe this did not just speed up the certification process, but solidifies our security management for the future.

For enterprise software solutions such as Relayter, ISO 27001 certification is more than just a badge of security compliance – it’s a commitment to safeguarding customer data and maintaining a culture of continuous security improvement. As businesses increasingly rely on cloud-based platform technologies, having ISO 27001 certification can be a significant differentiator, offering both regulatory alignment and peace of mind to customers. Retail brands, in particular, benefit from working with certified vendors, as it enhances compliance, reduces security risks, and builds stronger consumer trust.